Contact Hunter Bay

Matthew Kreutz

Hunter Bay is open from 8am to 4pm (MST) Monday through Friday and we are available for questions or orders by e-mail, phone, and fax. We respond to email and voice messages frequently during business hours. Email: <a href="mailto:info@hunterbay.com">info@hunterbay.com</a> toll free: 800.805.2263 | phone: 406.273.5490 | fax: 406.273.3879 Hunter Bay, LLC | PO Box 825 | Lolo, MT 59847 100% Satisfaction Guarantee: Hunter Bay proudly stands behind its coffee, its craftsmanship, and its 100% customer satisfaction guarantee on all our products and services. If you are dissatisfied, in any way, please contact us within 14 days of the transaction for a hassle free refund or exchange. If you were satisfied but just want to exchange your order, just contact us and we’ll reship any coffee of the same purchase value. If you need any information or help, our attentive and coffee-savvy service staff are here to help! Safe & Secure Shopping: Your credit card transactions with us are 100% safe as our secure server software (SSL) is the industry standard and encrypts all payment information, personal information, credit card number, name, and address when you make a purchase, so that it cannot be read as the information travels over the Internet. If you are uncomfortable placing an order over the internet, you may order by phone or fax. You will receive all of the same notifications you would get if you ordered from our web site, including a confirmation and shipment tracking information. Payment Methods: We accept Master Card and Visa credit cards through our secure online payment service. By prior arrangement with our customer service staff, prepayment of orders by personal check is accepted. Shipping Methods: Hunter Bay has easy fixed rate shipping charges of $5.95 for orders under 10 pounds and $10.95 for orders at 10 pounds or more anywhere in the USA. Orders are shipped ground service via UPS or USPS. Shipping times will vary by location but average between 3-7 days. In rare weather and holiday instances, shipping may be delayed, prohibited, or not available to your location. NOTE: Our time line is to receive your order on day one, roast your order on day two and ship your order on day three. We roast-to-order on EVERY order, insuring your coffee is super fresh. This 3-day processing time should be considered in addition to shipping times of 3 to 7 days. Order Status: Once you place your order, you will receive two follow up emails from Hunter Bay: an order confirmation email and a shipping confirmation email. please read these emails carefully and if any discrepancies are found, please email us immediately. If you are especially concerned about the shipping time for your order, please email us prior to placing an order. Product and Price Changes: All prices and products are subject to change without notice. Our objective is to offer the superior, rare and unique coffees of the world. If a coffee is no longer available or if its quality declines in any way, it will no longer be listed for sale. Affiliate Program: Hunter Bay has teamed up with ShareASale to offer a our affiliate program, so you can earn commissions by linking your website to hunterbay.com. Hunter Bay pays a 20% commission per sale and we have 90 day tracking. For more information please click here: <a href="http://www.hunterbay.com/pages/affiliate-program">[Affiliate Program]</a> Terms of Use: Your use of Hunter Bay’s services is important to Hunter Bay. To better protect your use we provide this notice explaining our terms of use and the choices you can make about your use of Hunter Bay’s services: <a href="http://www.hunterbay.com/pages/terms-of-use">[Terms of Use]</a> Privacy Statement: Your privacy is important to Hunter Bay. To better protect your privacy we provide this notice explaining our practices and the choices you can make about the way your information is collected and used: <a href="http://www.hunterbay.com/pages/privacy-statement">[Privacy Statement]</a>

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Contact Hunter Bay 2010-01-29T15:43:37-07:00 Hunter Bay is open from 8am to 4pm (MST) Monday through Friday and we are available for questions or orders by e-mail, phone, and fax. We respond to email and voice messages frequently during business hours. Email: "info@hunterbay.com":mailto:info@hunterbay.com toll free: 800.805.2263 | phone: 406.273.5490 | fax: 406.273.3879 Hunter Bay, LLC | PO Box 825 | Lolo, MT 59847 *100% Satisfaction Guarantee:* Hunter Bay proudly stands behind its coffee, its craftsmanship, and its 100% customer satisfaction guarantee on all our products and services. If you are dissatisfied, in any way, please contact us within 14 days of the transaction for a hassle free refund or exchange. If you were satisfied but just want to exchange your order, just contact us and we'll reship any coffee of the same purchase value. If you need any information or help, our attentive and coffee-savvy service staff are here to help! *Safe & Secure Shopping:* Your credit card transactions with us are 100% safe as our secure server software (SSL) is the industry standard and encrypts all payment information, personal information, credit card number, name, and address when you make a purchase, so that it cannot be read as the information travels over the Internet. If you are uncomfortable placing an order over the internet, you may order by phone or fax. You will receive all of the same notifications you would get if you ordered from our web site, including a confirmation and shipment tracking information. *Payment Methods:* We accept Master Card and Visa credit cards through our secure online payment service. By prior arrangement with our customer service staff, prepayment of orders by personal check is accepted. *Shipping Methods:* Hunter Bay has easy fixed rate shipping charges of $5.95 for orders under 10 pounds and $10.95 for orders at 10 pounds or more anywhere in the USA. Orders are shipped ground service via UPS or USPS. Shipping times will vary by location but average between 3-7 days. In rare weather and holiday instances, shipping may be delayed, prohibited, or not available to your location. _NOTE: Our time line is to receive your order on day one, roast your order on day two and ship your order on day three. We roast-to-order on EVERY order, insuring your coffee is super fresh. This 3-day processing time should be considered in addition to shipping times of 3 to 7 days._ *Order Status:* Once you place your order, you will receive two follow up emails from Hunter Bay: an order confirmation email and a shipping confirmation email. please read these emails carefully and if any discrepancies are found, please email us immediately. If you are especially concerned about the shipping time for your order, please email us prior to placing an order. *Product and Price Changes:* All prices and products are subject to change without notice. Our objective is to offer the superior, rare and unique coffees of the world. If a coffee is no longer available or if its quality declines in any way, it will no longer be listed for sale. *Affiliate Program:* Hunter Bay has teamed up with ShareASale to offer a our affiliate program, so you can earn commissions by linking your website to hunterbay.com. Hunter Bay pays a 20% commission per sale and we have 90 day tracking. For more information please click here: "[Affiliate Program]":http://www.hunterbay.com/pages/affiliate-program *Terms of Use:* Your use of Hunter Bay's services is important to Hunter Bay. To better protect your use we provide this notice explaining our terms of use and the choices you can make about your use of Hunter Bay's services: "[Terms of Use]":http://www.hunterbay.com/pages/terms-of-use *Privacy Statement:* Your privacy is important to Hunter Bay. To better protect your privacy we provide this notice explaining our practices and the choices you can make about the way your information is collected and used: "[Privacy Statement]":http://www.hunterbay.com/pages/privacy-statement